Sefton Hall, Dawlish
Sefton Hall is an impressive Georgian building with an interesting history of serving the local community over the years. It is only a few hundred yards from Dawlish town centre and the famous seafront.
Sefton Hall is a residential, dementia care and nursing home, providing support for a variety of individual needs and specialist conditions, including short stays for respite, holiday and post-operative care.
Sefton Hall has the atmosphere of an elegant hotel, with many of the rooms being exceptionally light and airy with full height windows, overlooking the grounds. There are three spacious lounges and a large dining room, together with a suite of rooms that are especially for our Cedar dementia community.
Sefton Hall has recently achieved an ‘Overall Outstanding’ rating from the Care Quality Commission (CQC). This is a fantastic achievement, currently held by approximately less than 60 Nursing Homes throughout the UK. The purpose of the CQC is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve. We received some lovely comments in the report, including: “People told us they were happy living at the Home”, “people told us that staff were kind and caring”, “we heard lots of laughter and affection between staff and people throughout the inspection”.
Sefton Hall holds the Butterfly Kitemark National Award from Dementia Care Matters. The Butterfly Model is based on how ‘feelings matter most’ in dementia care. We are very proud of this award and the team has worked very hard to achieve this. We received some excellent comments from the audit including “Warm, loving relationships between staff and people who live here”, and “several staff are ‘stars’ – an abundance of energy, passion and patience in their work here”.
Read our full CQC report
Sefton Hall also holds the Certificate of Recognition from the Eden Alternative UK & Ireland, which recognises that the residents and the team at Sefton Hall are well established on the Eden Alternative journey and have fulfilled the requirements for inclusion in the Eden Alternative philosophy, developing strategies to address potential problems of loneliness, helplessness and boredom.
Sefton Hall was shortlisted as finalists for the Caring UK Awards 2017 in the following categories: Care Team of the Year and Dementia Care Team of the Year. The awards celebrate excellence throughout the care industry and recognise team efforts across the UK. We are delighted to congratulate the team at Sefton Hall who won the Best Care Team Award which was a wonderful way for the team to finish the year!
Features of Sefton Hall include:
- An excellent choice of menu and good home cooking by our resident chef
- Delightful sunny gardens with summerhouse which is modelled on the local Gaye’s Creamery’ which can be enjoyed in the sunny weather.
- Cedar- our dementia community suite
- A decking garden and sun spot within the Cedar Community suite
- A large well appointed dining room
- Regular visits from a hairdresser, aromatherapist and chiropodist
- A fully fitted hairdressing salon
- Seasonal events, an ongoing vibrant programme of activities and outings and things people choose to do
- A furnished pub and pool room with all of the trimmings
- Outings in the mini-bus
- Close to Dawlish town centre with shops, cafes, park and the bandstand
Sefton Hall Testimonials
“We both feel we are so lucky that … has such wonderful care. The staff are so good & patient and go out of their way to make us feel welcome and it’s so homely here (perfect). Gran is so happy. Many thanks to you all.”
“Sefton Hall is a wonderful, caring place and we really value the care they are providing. Love the music as well. Dad feels very comfortable here. I would thoroughly recommend it.”
“Great to be made to feel so welcome as a relative – it’s just like visiting Mum at home! Great staff!”
“Please accept our grateful thanks for your care & the love and respect shown to Mum whilst she lived with you. We realise that she has been a challenge at times, but you have all shown her nothing but kindness and understanding. Thank you all so much. “
“You have a wonderful team here”. “You have totally changed my opinion about going into respite”. I will definitely be back”
“My wife came to Sefton in April after spending some time at 2 other nursing homes. I have visited her every day since and judge her care to be excellent. The staff are caring and loving and my wife has settled well into a happy and loving home.”
- 1/3rd mile to Dawlish Train Station
- Access to M5 13.1 miles away at Exeter
- 19.3 miles to Exeter Airport